Returns & Exchanges
At KITSCH, we want you to love your beauty essentials, but if you are not completely satisfied, we offer a hassle-free return or exchange process within 90 days of purchase.
Start Your Request
Visit our online returns portal and enter your order number and zip code to locate your purchase and select the items you wish to return.
Prepare Your Package
Carefully pack your items in their original packaging, ensuring all tags and seals are intact to qualify for a full refund or exchange.
Ship It Back
Print your prepaid shipping label provided by our portal, attach it to your package, and drop it off at any authorized carrier location.
Receive Your Refund
Once our warehouse receives and inspects your return, we will process your refund to your original payment method within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing