Frequently Asked Questions
Everything you need to know about your KITSCH beauty essentials.
When will my order ship?
Most orders are processed and shipped within 1-2 business days. Once your package is on its way, you will receive a tracking number via email.
What is your return policy?
We want you to love your KITSCH products! We offer a 90-day return window for most items in their original packaging. Please note that for hygiene reasons, some items may be final sale.
Are KITSCH products eco-friendly?
Sustainability is a core value for us. We offer a wide range of bottle-free beauty bars and accessories made from recycled or biodegradable materials to help reduce plastic waste.
Do you ship internationally?
Yes, we ship to most countries worldwide. Shipping costs and delivery times vary by location and will be calculated at checkout.
How do I care for my satin pillowcases and hair accessories?
To keep your satin items in top condition, we recommend machine washing on a cold, gentle cycle and hanging them to air dry.
What payment methods do you accept?
We accept all major credit cards, PayPal, and buy-now-pay-later options like Afterpay and Klarna for your convenience.